Just wanted to let you know how what a great employee you have in Teddy. He has done a fantastic job with our yard. It looked horrible & he has brought it back to where it looks like carpet. My husband and I truly appreciate his hard work. Any company would like to have someone like him on their payroll.

Thanks for the excellent service,
L. Hanna

I just wanted to drop a short note to commend the young gentleman that came to our home for a rat problem we encounted after I brought my husband home from an extended stay in the hospital. The first technician placed the traps, however Sean would come three times a week to check the traps. After I kept telling him about a smell that was triggering my allergies and asthma, he went above and beyond the call to constantly check a small attic that is above our bedroom. Each week he would climb up and crawl around to ensure there was nothing there. The second time he did indeed find a dead rat under some insulation. After that he would climb up into this small area to ensure there was nothing else that needed to be removed. I cannot rave enough about Sean and appreciate his due dilgence in allowing this horrible situation to be a little be more bearable. I appreciate and applaud Spencer for hiring a such a dedicated and wonderful young man..We would definately recommend Spencer to others in our area...I hope they will have the same caring and dedicated technician as we did. Please commend Sean for us and for representing you company in such a professional manner.

P.Hewett

I'm sure that many people who take the time to write to you do so to complain. Good service is expected, as it should be, but it should also be recognized when an employee goes above and beyond and takes their job and customer service seriously.

This is just a quick note to let you know that two of your employees who have recently serviced our community are doing an outstanding job. William and Paul are both consciencious, thorough, polite and very customer service oriented. They do their job well and represent your company at the highest level. Thought you should know...

Sincerely,
B. Mackie



I want to take this opportunity to say that you have a great employee named Paul Denniston, who helped me tremendously. I have always been afraid of pests, especially spiders and I have used your service for years at a couple of properties that I own but Paul is the BEST!!!! He helped me get over my fear of a spider that I saw and answered my numerous questions about all types of pests, especially spiders. He is patient, articulate and a true pleasure to have and he really made me feel secure about what to be ok with or when to be concerned about any pest. I would recommend Paul get any kudos that your company will offer as he is the best person that I have ever had and he let me know that none of my questions were to basic for him to answer and explain.

Thanks for hiring him.
Best,
C. Wenn



I am not sure when I tried this earlier whether I cleared the form or submitted it. Just wanted to make sure thatyou know what a great job Jason Doble has done with the last 2 visits. My lawn looks the best it has ever looked and Jason gets credit for most of it. He took time and care during the application process and was thourough as a result. I have grass where I have been told I would not have much due to too much shade, too much sun, not good soil. I am really pleased about his care and concern for my lawn. Still have the weeds, but at least I see that they are being sprayed as they are dying withing two weeks, rather than getting stronger and more prolific. Really appreciate his efforts.!!!!!!!!!!!!!!!!!!!!!!!

L. Vann



Dear Ms. Spencer,

We often take services for granted, rarely pausing to thank the service provider for a job well done. In the case of Paul Denniston, we would like to let you know how pleased we were with his recent service call. Paul went out of his way to solve our problem, searching for the source of the ants, both inside and outside the house. He located what he believes was the nest of the ants and their point of entry, which he sealed off.

Paul was personable and polite, accomplished his task in an efficient manner and promised a 10 day follow up on the problem. He even returned our trash can from the curb to the garage upon his exit.

As a retured senior manager with IBM I know first-hand the nature of service and that is HOW the service is performed is as an important a factor as the service itself. Service is a product and Paul Denniston's service was well performed.

Please pass onto Paul for appreciation for a job well done!

B. and L. Carman